Problem Map
A structured map grouping symptoms, hypotheses about underlying causes, and the connections between dimensions — not a list of complaints.
After the scope is visible
Problem Clarity Sprint
A 7–14 day structured engagement to map the problem, identify root cause hypotheses, prioritise what should move first, and set a direction for the first 30 days.
If the problem boundary is not yet clear, start with a Problem Mapping Session (90 min · ฿3,500)
Deliverables
What the Sprint produces
Root Cause Summary
A prioritised account of the hypotheses most likely driving the problem, separated from surface symptoms that may be drawing attention away.
Priority List
What to address first, what to hold, and what is not yet worth investing in — sequenced by structural leverage, not urgency.
30-Day Action Direction
A directional frame for the first period of action. Not a full implementation blueprint — a clear enough map to make the next decision from.
Process
How the 7–14 days are structured
- Days 1–3
Receive context and cluster symptoms
Take in real operating context, interview relevant parties, and separate recurring structural symptoms from one-off surface events.
- Days 3–7
Build the Problem Map and form hypotheses
Lay out the problem map, trace connections, and form hypotheses about whether the root cause sits in workflow, authority, responsibility, or another structural dimension.
- Days 7–12
Sequence priorities and test against reality
Separate what should move first from what should wait. Test hypotheses against available evidence and adjust the Priority List to match real operating conditions.
- Days 12–14
Finalise direction and Action Direction
Deliver the Root Cause Summary, Priority List, and 30-Day Action Direction — with a clear indication of which SE Ocean dimension the path forward requires.
Logic
Three moves from symptom cluster to action direction
01
Read context and cluster the problem
Start from real operating conditions, not a polished brief. Cluster recurring symptoms and separate them from one-off surface events.
02
Form root cause hypotheses and sequence
Identify the most likely structural causes, sequence what should be addressed first, and separate what is not yet worth acting on.
03
Set the direction for the first period
Produce a 30-Day Action Direction and indicate which SE Ocean dimension should be pursued if deeper structural work is needed.
FAQ
Common questions before starting
How is the Problem Clarity Sprint different from a Problem Mapping Session?
A Problem Mapping Session is a 90-minute first-read conversation (฿3,500) to establish rough problem orientation. The Problem Clarity Sprint is a 7–14 day structured engagement (from ฿25,000) that produces a documented Problem Map, Root Cause Summary, Priority List, and 30-Day Action Direction. The Sprint is appropriate once the rough scope of the problem is visible.
Does the Sprint replace a full Diagnosis engagement?
Not always. Some organisations get enough directional clarity from the Sprint to sequence next steps. If the Sprint reveals structural root causes that require deeper examination — workflow, authority, or responsibility — the next stage is a full Structural Diagnosis engagement.
Does SE Ocean deliver a full implementation plan?
No. The Sprint delivers a 30-Day Action Direction and a sequenced Priority List, not a full implementation blueprint or a system-wide redesign plan.
Who is this for?
Founders and leadership teams in organisations of 10–150 people who already have a rough sense of where friction is and need the problem structured clearly enough to make the next investment decision.
What if we don't know where the problem is yet?
Start with a Problem Mapping Session first (90 minutes · ฿3,500) to establish rough problem orientation. The Sprint is appropriate once the boundary of the problem is visible.
Next Step
Ready to structure the problem?
Discuss scope directly, or start with a Problem Mapping Session if the boundary is not yet clear.