Sessions and briefings
Paid in full before the session or delivery date is confirmed.
Payment & Commercial Terms
Know the commercial terms before sharing context or commissioning work.
This page explains SE Ocean's default commercial structure. Before payment, each engagement receives a proposal and invoice stating scope, milestones, applicable taxes, and related costs.
Last updated 21 June 2026
01
Payment structure
Payment follows the duration and risk of the engagement.
2-4 week diagnostic
50% to confirm and begin · 50% before final document handover.
4-8 week architecture
40% on proposal acceptance · 30% at the design checkpoint · 30% before handover.
Strategic advisory retainer
Billed monthly in advance · three-month initial minimum.
Implementation stewardship
Billed monthly in advance or by milestones aligned to the build programme.
Capability programme
Smaller engagements are paid in full · larger programmes are normally 50% / 50%.
Proposals are normally valid for 14 days and invoices due within 7 days. A start date or booking is confirmed after the first required payment clears unless the proposal states otherwise.
02
Payment methods
Invoice and company-account transfer.
SE Ocean currently accepts payment by transfer to the company account shown on the invoice or private payment link for a fixed session. Transfer receipts are verified within one business day.
Credit cards, PromptPay, and installments are not advertised until those channels and reconciliation processes are ready. Bank details are never displayed on public pages.
03
Before payment
The agreement is visible before money changes hands.
- Fee and invoice currency
- Scope, deliverables, and exclusions
- Timeline, milestones, and acceptance conditions
- Applicable taxes, withholding, and third-party costs
- How change requests affect fees and schedule
04
Rescheduling, cancellation & scope
Flexibility should not erase accountability.
A session may be rescheduled once without charge with at least three business days' notice. Later changes may retain up to 50% for reserved capacity. No-shows and same-day cancellations are normally non-refundable.
For projects, completed work, committed costs, and capacity under the notice period remain payable. Any remaining prepaid balance is reconciled under the proposal. Out-of-scope work requires a written change request before it begins.
If SE Ocean cancels a session and no replacement date is agreed, the affected session fee is refunded in full.
05
Tax and related costs
Final treatment is stated in the proposal and invoice.
Applicable taxes, withholding, currency, transfer fees, travel, software, specialist, and third-party costs are stated where relevant. No third-party cost is incurred without written approval.
For a specific engagement, the accepted proposal and invoice take precedence over these default terms.
Payment or procurement questions
Ask about commercial terms without completing the context form.
Email directly, or share context when you are ready for fit and scope review.