Once you know what needs examining, you should know exactly what the work includes.

“I know something is wrong, and I may be making an important decision from an incomplete picture.”

You leave knowing what is observed, what is still a hypothesis, which evidence is missing, and what decision is responsible next.

Problem First Read NoteUse it to align the necessary people and choose whether to stop, handle the issue internally, refer it, or investigate further.The note is one integrated deliverable. Its sections vary with the problem; the items below describe what it may need to contain, not a fixed file count.

Duration: Pre-read + 90 minutes + note within 3 business days
Investment: USD 750 fixed fee

System Diagnostic

Evidence-led investigation of the system producing a recurring or consequential problem.

“Everyone has a reasonable explanation, but no explanation accounts for the whole thing.”

You leave with a shared, evidence-backed explanation of where the problem sits, what is producing it, and which part of the system should—or should not—change.

System Diagnostic ReportUse it as the shared decision basis for what to change, what to leave alone, what to investigate further, and what to hand to an internal team or specialist.Maps and analysis are components of one case-specific report, not a standard bundle of separate files. Their depth depends on the evidence plan and decision at risk.

Duration: 5 business days to 4 weeks, depending on scope
Investment: USD 2,500–10,000

System Architecture

Decision-ready or implementation-ready design for the change that credible evidence supports.

“We know what is not working, but every fix to one part seems to damage another.”

You leave with enough design to approve, defer, or reject the change—or, when implementation readiness is commissioned, a package internal teams and specialists can carry forward without inventing its logic as they go.

System design and decision packageUse it to approve, defer, or reject the change; or, when implementation readiness is commissioned, to brief internal teams and specialists and inspect what they deliver.The package contains only the design components required by the agreed stopping point. It is not a fixed catalogue of diagrams or templates.

Duration: 4–8 weeks
Investment: USD 10,000–25,000

Implementation Stewardship

Protect design integrity while internal teams or specialists implement the change.

“I am concerned that the approved design will be changed one practical decision at a time until its original intent is gone.”

You leave with an implementation that has been reviewed against the agreed intent, a record of consequential changes, and an internal team able to govern the system after SE Ocean exits.